Privacy notice
How Digital Movement uses your information
The short version. We collect what you enter in our lead form (name, phone, email, business name and your answers) and use it for one thing: to contact you about your website request and, if you go ahead, to prepare your preview and invoice. We don't sell your information, we don't share it for advertising, and we don't put you on a marketing list. You can ask us to stop contacting you, or to see, correct or delete your information, at any time: email alex@digitalmovement.uk.
1. Who we are
Digital Movement Marketing Ltd, a company registered in England and Wales (company number 17110525), 128 City Road, London EC1V 2NX, United Kingdom. In this notice, "we" and "Digital Movement" mean this company. We are responsible for the information described here.
Contact for anything in this notice: alex@digitalmovement.uk.
2. What we collect
From the lead form in our Facebook or Instagram ad:
- Your full name, phone number, email address and business name.
- Your answers to the form's questions: whether you are the owner or a decision-maker of the business, what you need (a new website, a redesign, or not sure yet), and whether the price fits your budget.
- Whether you ticked the box agreeing to calls and texts about your request.
- Details Meta attaches to the submission: the form, ad and lead identifiers, and the date and time you submitted. Meta may also send a one-time code to your phone to confirm the number before you submit.
If you email or call us: whatever you choose to tell us, such as your business, your current website and what you need.
From this website: nothing. This website sets no cookies and runs no analytics, advertising pixels or other trackers. The company that hosts it (GitHub) may keep ordinary server logs, such as the IP address of a request, for its own security purposes under its own terms.
We don't ask for, and please don't send, sensitive information such as Social Security numbers, financial account details, health information or government ID.
3. Why we use it
- To contact you about your website request, by phone call, text message or email.
- To check whether the offer fits your business and to agree the pages and scope.
- To prepare your private preview and, if you approve it, your invoice and handover.
- To keep a record of your request and of any resulting agreement, for accounting and in case of a dispute.
That is all. We don't add you to a newsletter or marketing list, we don't upload your details to build advertising audiences, and we don't start automated follow-up marketing. A person on our team reviews each request.
4. Calls and texts
When you tick the box in the form, you agree that Digital Movement may call or text you at the number you gave us about your website request. Our calls and texts are made by a person on our team, not by automated dialing systems, and they are about your request only. Message and data rates may apply to texts. Agreeing is not a condition of buying anything from us.
To stop: reply STOP to any text from us (QUIT, END, CANCEL or UNSUBSCRIBE also work), tell us on a call, or email alex@digitalmovement.uk. We stop as soon as we can, and no later than 10 business days after your request. We keep a note of your number only so that we don't contact it again.
5. Who processes your information
We use a small number of service providers to receive, store and work with your request. They may use your information only to provide their service to us.
| Provider | What it does | What it receives |
|---|---|---|
| Meta Platforms, Inc. (Facebook and Instagram lead ads) | Runs the lead form inside the ad and passes your submission to us. | Everything you enter in the form. Meta also processes your use of Facebook and Instagram under its own privacy policy, which we don't control. |
| HubSpot, Inc. (HubSpot CRM) | Our customer database. It stores your request and our notes, and reminds us to call you back. | Your contact details, your answers, the form and ad identifiers, and our notes. |
| Google LLC (Google Workspace) | Our email and document storage. | Emails between you and us, and documents about your project, such as the scope and the invoice. |
We are a UK company, and the people who handle your request work from outside the United States, including from Indonesia. Your information is therefore accessed from outside the US, and our providers may store it in the US and in other countries.
We don't send your details, or what happens to your request, back to Meta or to any other advertising platform. We don't sell your personal information, and we don't share it for cross-context behavioral advertising. We may disclose information if the law requires it, to protect our rights in a dispute, or to a buyer if our business is sold, in which case this notice continues to apply.
6. How long we keep it
| Situation | How long |
|---|---|
| You asked about a website, but we don't go ahead together | We delete your request 90 days after our last contact with you. |
| We built a preview and you didn't approve it | We delete the preview and its working files within 30 days of closing the project. Backup copies are deleted within 35 more days. |
| A record that you asked us to contact you, or asked us to stop | Kept for 12 months after we close your request, so that we can show what you asked for and don't contact you again by mistake. |
| You bought a website from us | The agreement, invoices and payment records are kept for 6 years for accounting and tax purposes. |
Meta keeps its own copy of form submissions under its own policies.
7. Your choices
- Stop contact: reply STOP to a text, tell us on a call, or email us, at any time.
- See, correct or delete your information: email alex@digitalmovement.uk and tell us what you want. We confirm it is you, usually by matching the details you gave us in the form, and reply within 45 days. There is no charge.
These choices are open to everyone, whatever state you live in.
8. California residents
If you live in California, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), gives you specific rights. This section explains them and what we do. We honor these rights for California residents whether or not a business of our size is required to.
What we have collected in the last 12 months
| Category | Examples | Source |
|---|---|---|
| Identifiers | Name, phone number, email address | You, through the form, email or phone |
| Professional information | Your business name and your role as owner or decision-maker | You |
| Commercial information | What you need (new website or redesign) and whether the price fits your budget | You |
| Internet or network activity | The form, ad and lead identifiers and the time of submission | Meta, attached to your form submission |
We use these categories for the purposes in section 3, keep them for the periods in section 6, and disclose them only to the service providers in section 5. We don't collect sensitive personal information as defined by the CCPA, and we don't use any information to infer characteristics about you.
Sale and sharing
We don't sell personal information, and we don't share it for cross-context behavioral advertising. We haven't done either in the last 12 months. We don't knowingly sell or share information about anyone under 16. Because there is no sale or sharing, there is nothing to opt out of, and this website has no "Do Not Sell or Share" link. This website also sets no cookies, so a Global Privacy Control signal from your browser has nothing to switch off here.
Your rights
- Right to know and access: what personal information we have collected about you, where it came from, why we use it, who we disclosed it to, and a copy of it.
- Right to delete: ask us to delete your personal information, subject to exceptions such as records we must keep for accounting.
- Right to correct: ask us to correct inaccurate information.
- Right to opt out of sale or sharing: we don't sell or share, so there is nothing to opt out of.
- Right to limit the use of sensitive personal information: we don't collect it.
- Right to non-discrimination: we won't treat you differently for using any of these rights.
How to make a request
Email alex@digitalmovement.uk with the subject "California privacy request" and tell us what you would like us to do. We confirm your identity by matching the details you gave us, for example the name, phone number and email in your form submission. An authorized agent can make a request for you with your written permission; we may still ask you to confirm your identity directly. We respond within 45 days. If we need more time, we tell you why.
9. Residents of other states
Several other states have privacy laws with similar rights to know, correct, delete and opt out. Whether they apply to a small business like ours depends on thresholds, but the choices in section 7 are open to you either way. If you believe a state law gives you a right we haven't covered, email us and we will look into it.
10. Children
Our offer is for businesses, and this notice is for adults. We don't knowingly collect information from anyone under 18. If you think a minor has given us information, email us and we will delete it.
11. Changes to this notice
If we change how we use your information, we update this page and the effective date at the top. If a change affects a request you have already made, we tell you directly.
12. Contact
Digital Movement Marketing Ltd
128 City Road, London EC1V 2NX, United Kingdom
Email: alex@digitalmovement.uk